
I feel very lucky to be able to say that there are times in my life when I’ve been utterly overwhelmed by the kindness and generosity of family, friends and even people I don’t know. One of those times was the day a couple of years ago when Ben’s beloved iPod crashed.
It just stopped working – inexplicably and without fanfare. In a perfect world, the iPod would have been properly set up with my computer so that this would be a minor, if expensive, inconvenience. But sadly, I am not inherently technologically-minded. It just doesn’t come naturally to me. The music was preserved. All of it on my computer as it should be. But the play lists… those all-important, mean-everything-in-the-world-to-him, cannot-live-without-them play lists…were gone. I’m not sure how many – he never calmed down enough to tell me, but probably close to 100 lists.
The kind, young employee at the Apple Store looked like he might cry right along with me when he broke the news that he couldn’t recover any data from the device. I had already told him a bit about Ben and explained just what the iPod (and more importantly, the play lists) meant to him. He gave me a brand new iPod on the spot without blinking an eye, even though he could see the broken iPod had been dropped a time or two. He never once pointed out that Apple wasn’t obligated to replace it because of the obvious damage. He then spent 20 minutes helping me pick out the perfect case to protect the new iPod without covering too much of the face because Ben needs to be able to run his thumb over the face for comfort.
Armed with a new iPod (courtesy of the kindness of the sympathetic Apple Store employee) and all Ben’s music, I sent an e-mail plea to pretty much everyone I knew asking for play lists. I had it in my mind that if Ben saw something – anything – when he clicked on “Play Lists”, it would begin to calm him, even if they weren’t
his beloved lists. The play lists began rolling in. It seemed as if people literally dropped what they were doing to help with our dilemma. I could almost hear the collective, “Holy crap! Ben Heagler’s iPod crashed,” all across the country.
Some people burned their lists to CDs and mailed them so that I wouldn’t have to purchase the music. One friend sent an iTunes gift card along with her list. A local friend who had burned his play lists to CDs (five of them – one from each member of his family) even offered to drive them to my house. The response was amazing, overwhelming, and quite frankly, beautiful.
I could only work on the lists when Ben was asleep because (a) he wouldn’t let the iPod out of his hands during waking hours, and (b) if he saw me working on the lists on my computer, his already sky-high anxiety level would creep even higher. So every night, I waited until Ben was asleep and began working on the project around 9:30. For about a month, I was as sleep deprived as I’ve been in my life (including when the kids were infants). But every morning when he woke up and saw that play lists had been added to his iPod, Ben’s anxiety level came down a notch. Slowly, but surely, things returned to normal.
Roughly two years later, Ben has added dozens of his own play lists to this iPod. But the lists from these wonderful friends, each one named for its donor, remain very special to us. These play lists remind us of how incredibly giving and generous people can be. They remind us that there are people out there willing to help – that we are not alone.
A couple of days ago, I was treated to another wonderful example of kindness and generosity. My good friend, Terri, knew Lucy and Ben were receiving a Wii from Santa Claus this year. Out of the blue, she sent me a text wanting to know if I’d be interested in a free Guitar Hero game. Of course I said yes and Terri delivered it to me the very next day.
A friend of hers, whom I have never met, had purchased the game for someone else and for whatever reason, ended up not giving it to them. When I called this stranger to thank her for her generosity, she seemed genuinely surprised to receive my call. I told her what a huge treat the game would be for my children. I told her what a stretch it had been on our budget to buy the game system and that they would have waited perhaps another year to receive such a nice game to go with it. She said simply that she wanted someone to enjoy it and that Terri had told her a bit about my family and that she was happy to do it.
These are just two of the times in my life that I have been deeply touched by people’s kindness. Two instances of simple kindness, simple generosity and the simple act of giving.
Simply amazing.